Inquire
Share the property, priorities, timeline, and level of support you are seeking through our brief project questionnaire.
The Echelon process
A considered journey, not a series of scattered decisions.
Our process creates room for creativity while keeping scope, communication, approvals, and next steps clear.
Discover
If the project appears aligned, you will be invited to reserve the appropriate paid consultation so we can clarify goals, investment, and the best next step.
Define
For qualified projects, Echelon prepares a tailored scope, design fee, responsibilities, and project roadmap for your review.
Design
We develop the creative direction, layouts, materials, furnishings, and details, then guide you through clear review and approval milestones.
Realize
Approved selections move into procurement and coordinated implementation, with communication and decisions centralized in your client portal.
Reveal
Installation, styling, and final details bring the vision together into a space that feels distinctly yours.
Client portal · Coming soon
One place to see what matters and decide what is next.
Onboarding & project profilePlans, photos & shared filesConcepts, selections & approvalsMeetings, messages & decisionsAgreements, invoices & paymentsProcurement & installation updates
Project communication, approvals, files, and next steps are organized according to the communication process established in each client agreement.
What protects the experience
Clear roles create better work.
From Echelon
- A cohesive creative direction
- Prepared recommendations and defined decisions
- Transparent next steps within the approved scope
- Respect for the client’s goals, time, and investment
From the client
- Timely, consolidated feedback and approvals
- Accurate project information and decision access
- Payments and signatures by agreed milestones
- Communication through the designated project channels
Before you inquire
Frequently asked questions.
What happens after I submit the questionnaire?
Your project details are reviewed for service fit, timing, location, and the level of support requested. If it appears aligned, you receive an invitation to reserve the appropriate paid consultation. Residential consultations are $350; commercial and event strategy consultations are $750. Some inquiries may be routed to a smaller-project pathway, future follow-up, or a more appropriate referral.
Is the consultation fee the project fee?
No. The consultation is the first paid strategy conversation for qualified inquiries. Design, planning, and production fees are prepared separately and reflect the approved scope, complexity, timeline, and level of service. Furnishings, materials, event vendors, venues, production, construction, and trade services are also separate.
How will decisions and approvals be handled?
The private Echelon client portal is being prepared. Until it is activated for an engagement, Echelon confirms the approved communication and document process in writing so decisions, files, payments, and next steps remain organized and traceable.
Does Echelon perform architecture or construction?
Echelon provides interior design services and collaborates with the appropriate project professionals. Architecture, engineering, construction, permitting, inspections, and code compliance remain the responsibility of properly licensed providers.
Can Echelon work with my existing contractor or architect?
Yes. We welcome early collaboration with your project team when roles, communication, responsibilities, and decision authority are clearly defined.